Janitorial

What Commercial Janitorial Covers (MA & CT): Day Porter, Recurring Cleaning & Floor Care

Commercial janitorial is more than “cleaning the office.” In Massachusetts and Connecticut, facility managers often need a clear picture of what’s included before they scope a program. Here’s a practical breakdown: day porter vs recurring cleaning vs floor care, plus restrooms, high-touch surfaces, and how QA fits in.

Three common janitorial service types

Most commercial janitorial programs fall into one or a combination of these:

  • Day porter: On-site presence during business hours. Trash runs, spot mopping, restroom checks, lobby tidying, and responding to spills or requests. Ideal for high-traffic lobbies, retail, schools, and buildings where appearance matters all day.
  • Recurring cleaning (night or after-hours): Scheduled visits—daily, several times per week, or weekly—for vacuuming, mopping, restroom cleaning, emptying trash, dusting, and wiping high-touch surfaces. The work is done when the building is empty or mostly empty.
  • Floor care and deep cleaning: Periodic or project-based work: carpet extraction, VCT scrub and recoat or strip and refinish, tile and grout cleaning, and detail cleaning in high-traffic zones. Often scheduled quarterly or before/after busy seasons.

What’s usually included in a recurring program

Area Typical tasks
Restrooms Sanitize fixtures, partitions, and dispensers; refill soap and paper; mop floors; empty trash; spot-clean mirrors and glass.
Common areas Vacuum carpets; damp-mop hard floors; empty trash; dust desks, ledges, and sills in lobbies and corridors.
Breakrooms / kitchens Wipe counters and appliance fronts; mop floors; empty trash; clean sinks.
High-touch surfaces Door handles, light switches, railings, elevator buttons, and shared equipment—wiped with appropriate disinfectant.

Floor care: what to schedule separately

Recurring cleaning keeps floors maintained day to day, but it doesn’t replace periodic floor care. Plan for:

  • Carpet: Hot-water extraction (deep clean) in high-traffic areas at least once or twice a year; more often in entrances and corridors if needed.
  • VCT (vinyl composition tile): Auto-scrub and recoats to restore shine; strip and refinish when the finish is worn or yellowed.
  • Tile and grout: Deep cleaning to remove buildup and improve appearance and hygiene.

Many facilities in MA and CT bundle recurring janitorial with quarterly or semi-annual floor care so one team handles both and scheduling stays simple.

QA and documentation

Commercial janitorial that’s built to last usually includes some form of quality assurance: walk-throughs, checklists, or photo documentation so you know what was done and when. That’s especially useful for multi-site portfolios, schools, healthcare, and properties with strict compliance or audit requirements.

How to scope janitorial for your building

  • Square footage and mix of space (carpet vs hard floor, number of restrooms, breakrooms).
  • Access window: day porter hours vs after-hours only vs weekend availability.
  • Frequency: nightly, 3x/week, weekly, or custom.
  • Floor care: how often you want extraction and VCT service, and whether to tie it to the same vendor.
  • Any special requirements: green products, key handling, security clearance, or reporting.
Oasis provides commercial janitorial and floor care across Massachusetts and Connecticut—offices, schools, retail, healthcare, and multifamily. Recurring programs can be combined with day porter or periodic deep cleans and floor care. See our janitorial service page or Boston, Worcester, and Hartford area pages for local scope.

FAQ

What’s the difference between janitorial and custodial?

In practice they’re used interchangeably for commercial cleaning. “Janitorial” often refers to the contract or program; “custodial” can mean the same work or the staff doing it. What matters is that the scope (tasks, frequency, areas) is clearly defined.

Can we get both day porter and night cleaning?

Yes. Many offices and schools use a day porter for lobby, restrooms, and response during the day, plus a night crew for full vacuum, mop, and detail so the building is ready by morning.

How often should we schedule carpet extraction and VCT work?

Typical baseline: carpet extraction one to two times per year in high-traffic areas; VCT scrub and recoat one to four times per year depending on traffic and finish condition. Entrances and corridors often need more frequent attention.