Privacy, Explained Clearly.

Scope and who we are

This policy applies to oasistotalsolutions.com and the online forms used to contact Oasis Total Solutions, request a quote, submit project details, apply to the vendor network or express interest in employment. It also explains relevant information handling when you contact us by phone or email.

Oasis Total Solutions operates from Massachusetts and supports listed service areas in Massachusetts and Connecticut. This policy does not control the independent privacy practices of websites linked from our site.

Information we collect

The information collected depends on how you interact with Oasis.

How Oasis uses information

• Respond to questions, requests for estimates and facility-walkthrough inquiries.
• Review project details, assess requested work, prepare scopes and coordinate scheduling.
• Communicate about current or prospective services and maintain relevant business records.
• Evaluate vendor applications, employment interest and submitted qualifications.
• Operate, secure, troubleshoot and improve the website and its forms.
• Measure website performance, campaign attribution and the effectiveness of calls, quote requests and other actions.
• Comply with applicable legal, accounting, tax, insurance, safety or recordkeeping obligations.

Cookies, local storage and advertising measurement

This website uses first-party and third-party measurement technologies. They can use cookies, browser storage and online identifiers to distinguish sessions, understand website use and attribute inquiries to marketing sources.

You can limit or delete cookies and local storage through browser or device settings. You may also use the Google Analytics opt-out browser add-on and review provider controls in the Google Privacy Policy and Microsoft Privacy Statement. Blocking technologies may affect measurement or some website functions.

Forms, files and website providers

The site is hosted on Netlify. When you submit an Oasis website form, Netlify may process the submission and any uploaded files on Oasis’s behalf. Read the Netlify Privacy Statement for information about its practices.

Some pages display embedded Google Maps. Loading or interacting with a map can send technical and usage information to Google under Google’s own policies. Other links may open independent services with their own privacy practices.

When information may be shared

Oasis does not sell or rent personal information. Information may be disclosed only when reasonably necessary for purposes such as:

• Website hosting, form processing, analytics, advertising measurement, email or other operational support.
• Coordinating a requested project with relevant service providers, trade partners or vendors.
• Verifying vendor references, insurance, licenses or other submitted qualifications.
• Complying with law, legal process or a valid request from an authority.
• Protecting the rights, safety, property and security of Oasis, its customers, workers or others.

Providers and project partners receive only the information reasonably relevant to the service they perform or the obligation being addressed.

How long information is kept

Oasis retains information for as long as reasonably necessary to handle a request, provide or evaluate services, maintain business and project records, support security and dispute resolution, and meet legal, tax, insurance or accounting obligations.

Retention varies by the type of record and relationship. When information is no longer reasonably needed, Oasis may delete, anonymize or securely dispose of it, subject to legal requirements and routine backup practices.

Your choices and privacy requests

Depending on applicable law and subject to identity verification and legal exceptions, you may ask Oasis to:

• Confirm whether Oasis holds personal information about you and request access to it.
• Correct inaccurate or incomplete personal information.
• Delete personal information that Oasis is not required or permitted to retain.
• Stop sending optional marketing communications.

Browser, device and provider settings offer additional controls over cookies, local storage and analytics. To make a request, email info@oasistotalsolutions.com with “Privacy request” in the subject line. Oasis may need information to verify your identity and locate the relevant records.

Vendors and job applicants

Vendor information is used to evaluate business qualifications, trade capabilities, coverage, insurance or license status, references and potential project fit. When relevant to requested work, certain information may be shared with customers or project participants for scheduling, access, compliance or coordination.

Career-interest information is used to review experience, availability and role fit, communicate about opportunities and maintain recruiting records. Submitting an interest form does not create an employment relationship.

Security and appropriate use of forms

Oasis uses reasonable administrative and technical measures intended to protect information. However, no internet transmission, website, email system or storage method can be guaranteed completely secure.

Use website forms only for information relevant to your request. If a project requires unusually sensitive documentation, contact Oasis first to discuss an appropriate way to provide it.

Children’s privacy

The website and Oasis services are intended for adults, property owners, business representatives, vendors and job applicants. Oasis does not knowingly collect personal information from children under 13.

Changes to this policy

Oasis may update this policy to reflect changes to the website, services, providers or legal requirements. The “Last Updated” date at the top identifies the current version. Material changes may also be highlighted on the website when appropriate.

Contact Oasis about privacy