Case Study — Multi-Family & HOA

Multi-family turnover — Central MA

Unit turns and common-area refresh with janitorial and flooring teams aligned to move-in dates.

TurnoverCommon areasSchedule windows

Client & Goal

Property manager needing fast, consistent turnarounds.

  • Meet move-in dates
  • Consistent finish quality
  • Clear notes/photos

Scope

  • Unit deep clean (kitchen/bath/appliances)
  • Carpet extraction or LVT refresh as applicable
  • Hallways/stairwells cleaned and shined
  • Minor punch items coordinated

Coordination

  • Weekly schedule windows
  • Key pickup/lockbox process
  • Photo documentation on request
Process

Schedule, deliver, verify

1

Scheduling

Turns queued with lead time; access arranged with leasing.

2

Delivery

Dedicated janitorial + flooring crew; tidy and labeled.

3

QA & handoff

Checklist and photos shared; punch items closed.

Outcome

On-time turnovers and improved curb appeal in common areas.

Services involved

Janitorial (project), Flooring, Handyman (minor).

Safety

Slip protection signage; crew background checks; zero incidents.

Photos

Unit & common areas