Know where to look
Review available work orders and service information for the sites assigned to your account.
A clearer view of your service
Follow the work.
Find the details.
OTS Portal can give your property team one place to review available work records, inspections, and issue follow-up for your account.
Access and reporting are confirmed during account setup. Every view on this page uses sample data.
Demo Office · Example account
Your service overview
3Active work orders
1Open issue
2Inspection records
Lobby floor careDemo Office · Work order
In progressRoutine inspectionDemo School · Inspection
RecordedRestroom supply checkDemo Office · Issue report
OpenSample records only. This is a static demonstration.
For property and facility teams
Less searching for the next update.
Review the findings
See recorded inspections and follow-up items when inspection reporting is included.
Keep concerns connected
Connect a reported issue to the property, its recorded status, and the service conversation.
A practical look inside
An organized record for your service conversation.
Inspections and follow-up
See what was checked and what needs attention.
An inspection record can make a service discussion more specific. Review recorded findings, available supporting photos, and the follow-up agreed with the service team.
Inspection scope, frequency, and documentation depend on the account’s service plan.
Demo Office
Routine inspection
Entry and lobbyCondition reviewed
CheckedShared restroomsCondition reviewed
CheckedBreakroom floor edgeDetailing requested
Follow-upExample note: review the floor edge during the next scheduled visit.
From request to follow-up
Keep the work and its history together.
- 01
Record the request
A concern is connected to the relevant site and described for review.
- 02
Follow the update
The service team records a status or note as the request is handled.
- 03
Review the closeout
Available completion records remain connected to the work. Your contact can clarify open questions.
Illustrative workflow. Updates reflect recorded information; response arrangements and closeout requirements are confirmed in the service plan.
Account setup
Agree what your team needs to review.
Useful reporting starts with deciding what your team needs to see. During onboarding, discuss the sites, users, work records, inspections, and documents that should be available.
The portal supports the service relationship. Your Oasis contact remains the person to call when a concern needs explanation or the scope needs to change.
Review documentation and onboarding requirementsQuestions before onboarding
What to confirm about access
Is OTS Portal available for every service?
Access, enabled features, reporting frequency, and available records are confirmed for the account and written service plan. Ask about the setup during your walkthrough.
Are these real client screenshots?
No. These are simplified demonstrations based on existing OTS Portal functions. The account names, counts, activity, and notes shown here are sample data.
What can my team review?
Depending on setup and permissions, client views can include assigned sites, work orders, inspections, reported issues, service records, and documents made available to the account.
Does a status update guarantee that an issue is resolved?
A status shows what has been recorded. Completion and acceptance follow the agreed service process. If a concern remains, contact the service team to review it.
How do we arrange access?
During account setup, identify the sites, authorized users, reporting needs, and contact responsible for questions. We confirm the available configuration before arranging access.
Start with the scope
Let’s plan the service and the follow-up.
Tell us about your building and the information your team needs to manage it.